7.1 Customer agrees to follow any reasonable instructions that we may give you relating to use of the service, any provisioning or maintenance of the services, equipment or facilities, and to allow us access to your premises, equipment or facilities, if required. You also agree to get any permission required from third party, if we have to use their property to install our equipment on their premises, to facilitate Services to you. CYBERSPACE shall not be liable to bear any costs or obtain permissions or approvals of any third party to this Agreement to provide its Services to you.
7.2 Customer agrees that static IP address shall be issued at the discretion of CYBERSPACE and subject to availability. Static IP addresses will be re-assigned to CYBERSPACE or to another CYBERSPACE customer if internet Service for the Customer is disconnected or terminated for any reason. Customer shall absolve CYBERSPACE from any claims, liabilities or responsibilities arising out of any misuse of services provided by CYBERSPACE.
7.3 Customer shall not be eligible for restoration or extension of Service on pro-rated basis or otherwise, against any partial payments even though the same have been realised by CYBERSPACE.
7.4 CYBERSPACE shall conduct verification of credentials submitted by the Customer at the time of application or subsequently, either internally or through a third party appointed by CYBERSPACE on its behalf.
7.S CYBERSPACE reserves the right to disconnect permanently or temporarily, at its sole discretion,
services given to the Customer under this agreement without prior intimation in case any
information is found to be incorrect or false.
7.6 CYBERSPACE reserves the right to grade the Network/ capacity so as to provide desired speed of Service to the Customer, without prior intimation either to the Customer or the Channel partner. However the Customer understands and agrees that CYBERSPACE services may be affected by factors including but not limited to type of equipment being used by you, the Internet site/server being visited, network availability, the number of users accessing the internet network in an area or a location; strength of the signal and equipment, distance from the nearest antenna and ecological conditions which shall impact operation at desired speed at all times.
7.7 CYBERSPACE reserves the right to withdraw, amend, modify or delete account related codes, IDs, email ID, user id, or password/s allocated/ assigned/ shared by CYBERSPACE to the Customer, at any time without assigning any reasons thereof.
7.8 The Service remains exclusive property of CYBERSPACE and the Customer is authorised to use, only during the sustenance of this Agreement. The right to use all Services, Applications or Features or Access parameters including but not limited to email ID, user ID, password etc. as set out under the Service, will cease to exist on the day your Agreement expires with us.
7.9 CYBERSPACE reserves the right to withdraw, amend, modify or delete Service/s, Service packages, Service plans, Schemes, Offers, at any time without assigning any reasons thereof.
7.10 The Customer assumes total responsibility and risk for use of the without warranties of any kind, either express or implied, including but not limited to warranties of title, non-infringement or implied warranties of merchantability of fitness for a particular purpose. Neither CYBERSPACE nor its Channel partners make any such express or implied warranties, with regard to any merchandise, information or service provided through the Internet and they shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. It is solely the Customer's responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services and other information, and the quality and merchantability of all merchandise, provided through the service or in the Internet generally.
7.11 The Customer understands further that the Internet contains unedited materials, some of which are sexually explicit or may be offensive to some people. Customer’s access to such materials will be at his own risk. CYBERSPACE or the Channel partners have no control over the same and accepts no responsibility whatsoever for such materials.
7.12 The customer agrees that he/ she is fully aware of the Internet Telephony product specifications, features, system requirements and shall make arrangements for the use and operation of Services.
7.13 The customer expressly acknowledges that emergency calls are not intended to be carried/ supported by this service and that neither CYBERSPACE nor any of its Channel partners or employees are or will be liable for such calls or its failure to make such emergency calls using the devices or services.
7.14 CYBERSPACE may provide customer's information (in response to requests from authorised law enforcement agencies or other website administrators) to detect and prevent security incidents, crime and prosecute offenders. In line with the laws of Federal Republic of Nigeria, CYBERSPACE may also provide information to protect national security.
7.15 You may not use our Services in a way that risks degradation of service levels to other customers, third parties and put our system at risk. If we believe that you are using our Services in any of these ways, as mentioned, we are entitled to reduce, suspend and/or terminate any or all of our Services without giving you prior notice.